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Gail Saipani

Head of Customer Operations @The Co-Operative Bank

Wellington, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Head of Customer Operations @The Co-Operative Bank

Wellington, NZ

EDUCATION

1990 — 1994

Victoria University of Wellington

Bachelor's Degree, Marketing & Management

SKILLS

Stakeholder ManagementTeam LeadershipCustomer RetentionChange ManagementBankingDirect SalesBusiness AnalysisFinancial ServicesPeople LeadershipCustomer Experience ManagementRelationship ManagementManagement

ABOUT GAIL SAIPANI

Experienced Executive Manager in the Financial Services sector with 30+ years across Life and General Insurance and Banking.Passionate about leading teams through insight led transformational change to deliver great customer experiences. Proven experience in leading and developing high performing teams through providing a clear strategic vision and being authentic. Ability to lead people in a way that brings them on the journey, creates engagement and inspires excellence to achieve exceptional results.

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