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Gabrielle Archer
State Services Manager - Professional Services @Data#3
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WORK HISTORY
State Services Manager - Professional Services @Data#3
Sydney, AU
Own the NSW Professional Services P&L and oversee delivery - 250+ concurrent projects at peak - through tight governance, risk reviews and clear client cadence, report directly to the GM of Professional Services and am a senior member of the NSW Branch Management Team. Lead the Professional Services team end-to-end—workload, commercial guidance, and career progression. Directly managing our Project Managers, Technical Consultants & Engineers), setting objectives, development plans, and conducting performance reviews. Coach PMs and technical staff on stakeholder engagement, negotiation and “consultant mindset,” lifting client satisfaction.Partner with Sales & Pre-Sales to qualify opportunities, craft SoWs and close high-value deals—translating technical scope into customer value and profitable delivery.Build and maintain a high-trust subcontractor bench, reducing ramp-up time while safeguarding quality and cultural fit.Consistently exceed branch margin targets through accurate forecasting, cost control and post-project retros that drive continuous improvement.
EDUCATION
University of Technology, Sydney
MBA
University of Technology, Sydney
Grad Cert in Communications Law
AGSM @ UNSW Business School
Conflict Management
Australian Institute of Company Directors
Corporate Directors Course
Information Technology Infrastructure Library
ITIL
ABOUT GABRIELLE ARCHER
I’m a Strategic Professional Services & Delivery leader who orchestrates the profitable delivery of complex, customer-defined technology solutions. Across a 25-year career—guiding eight-figure portfolios throughout Australia and the wider Asia–Pacific—I’ve owned P & Ls, led cross-functional teams of 60 plus professionals, and earned ongoing trust from clients while mentoring people to build flourishing careers. I’m known for fostering a supportive environment where teams feel confident and empowered to deliver their best work. Acting as the interpreter between sales, engineering and the C-suite has shown me that real success rests not only on sound architecture but on how confidently teams execute. I weave mentoring, facilitation and strengths-based feedback into every engagement—helping professionals thrive as the business scales. My core strengths include people development and coaching, end-to-end services leadership with governance frameworks and P&L ownership, opportunity creation and presales, and program and change execution across complex portfolios of 250+ projects managed by my teams. This career foundation fuels my growing passion for helping others unlock their potential through tailored career and leadership guidance. I’m laying the groundwork for a future practice aimed at empowering professionals—particularly those navigating traditionally male-dominated fields—to turn expertise into influence and long-term advancement. If you’re interested in people-centred tech delivery, inclusive leadership, or career growth in challenging sectors, let’s connect and swap ideas.
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