Foressia Hood
Chief Steward @Marriott International
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WORK HISTORY
Chief Steward @Marriott International
Chicago, IL, US
As Chief Steward, I Lead a union team of 30+ associates supporting banquet, restaurant, and culinary operations in a high-volume convention hotel environment, coordinate daily back-of-house operations supporting large-scale banquet functions and restaurant service, ensuring cleanliness, equipment readiness, and operational efficiency, collaborate with culinary leadership and banquet teams to ensure service equipment, dishware, and event needs are prepared for scheduled functions oversee sanitation standards and preventative pest management initiatives in partnership with external vendors, improving cleanliness accountability across food and beverage outlets, and manage administrative operations including inventory management, labor scheduling, and departmental meetings to maintain operational efficiency and cost control. I have also planned and executed a Food & Beverage appreciation event for banquet and restaurant teams, resulting in a 6% increase in Associate Engagement Survey leadership scores.
EDUCATION
Michigan State University
Bachelor's degree, Hospitality Administration/Management
ABOUT FORESSIA HOOD
Hospitality leader with 3+ years of food and beverage management experience in a high-volume luxury hotel environment. Proven ability to coordinate banquet and restaurant operations, lead union teams of 30+ associates, and deliver exceptional guest experiences aligned with luxury service standards. Skilled in event execution, team training, cross-department collaboration with culinary and catering teams, and maintaining operational excellence during high-volume service periods.
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