Flora Alva

About Flora Alva

Experienced cabin crew member with a passion for delivering exceptional service. Skilled in ensuring passenger safety, comfort, and satisfaction. Fluent in multiple languages, including English, Hindi, Kannada, Konkani, and Tulu. Strong interpersonal skills and adaptability to diverse work environments. Committed to building positive relationships with passengers and effectively resolving their concerns. Detail-oriented and dedicated to maintaining a holistic approach to work.

Experience

1. Flight Attendant

   IndiGo (InterGlobe Aviation Ltd)

   Jul 2022 — Present · Bengaluru, IN

   As a cabin crew member at IndiGo, my job responsibilities include:Ensuring the safety and security of passengers during flights.Conducting pre-flight briefings and performing safety demonstrations.Assisting passengers with boarding, seating, and stowing luggage.Providing excellent customer service, addressing passenger inquiries, and resolving any issues or concerns.Serving meals, beverages, and snacks to passengers, considering dietary restrictions and preferences.Monitoring and maintaining cabin cleanliness and tidiness throughout the flight.Administering first aid, if necessary, and coordinating with the medical team for passenger assistance.Communicating effectively with the flight deck crew and following their instructions for a smooth flight operation.Adhering to company policies, procedures, and regulations, including those related to emergency situations.Participating in regular training sessions and keeping up-to-date with safety procedures and protocols.These responsibilities encompass my commitment to providing a safe, comfortable, and enjoyable travel experience for IndiGo\'s passengers.

Education

• Mangalore University

  Bachelor's degree, Arts, Entertainment, and Media Management

  2012 — 2014