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Flavio Kozaka
Head of Business Tech Brazil IT Director @H&M
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WORK HISTORY
Head of Business Tech Brazil IT Director @H&M
São Paulo, BR
Directed the comprehensive design, implementation, and governance of the entire IT landscape for H&M Brazil in close collaboration with Global implementation team, ensuring integration with global enterprise systems and standards.Pioneering Country Entry: Served as the foundational IT employee, supporting the successful greenfield establishment and launch of the country operation. This involved the end-to-end setup of mission-critical business systems, including- Financial & Accounting Infrastructure- Import (Impex) Functionality- Supply Chain & Logistics Platforms- Integration Architecture for warehouse management, replenishment, and POS/sales systems- End-to-End Value Chain Enablement: Strategically supported all critical business processes across the supply chain—from goods entry and warehousing to multi-channel sales fulfillment (physical stores and e-commerce)Successfully scaled the IT infrastructure from 0 to full operational business, directly enabling the market\'s growth targets and ensuring technological landscape from day one.Assuring continued improvements to establish and scale the tech solution to match business ambitions.
EDUCATION
Universidade de Sorocaba
Bachelor's degree
SKILLS
ABOUT FLAVIO KOZAKA
IT executive with two decades of experience leading comprehensive Information Technology functions across complex multinational environments, specifically within Brazil and key LATAM markets. My mandate is to strategically partner with the business, utilizing disruptive technologies to unlock new revenue streams and improve operational efficiency. I have successfully architected and led critical initiatives, including the development and launch organization from the scratch. Implement a major e-commerce platform, deployment of integrated omnichannel solutions, and a company-wide shift to Agile practices to elevate IT service delivery. My technical fluency spans enterprise applications such as SAP ECC, Oracle JD Edwards, Microsoft Dynamics, and major POS/ERP systems (Linx), VTEX e-commerce platform, IT Infrastructure and security and cybersecurity to distribution centers and offices around LATAM markets.Focused on strategic leadership together with the business, translating business into technology, governance, and delivering sustainable, high-impact IT roadmaps.
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