Faezeh Effendi

About Faezeh Effendi

34+ years of experience delivering commercial software products. • 20+ years of managing software development teams including multiple offshore resources • Managing team of developers and QA to plan and execute steps required for JITC (Joint Interoperability Test Command) certification. • 4 years of managing Tier 3 support with team of developers and QA. • 4+ years of hands-on Scrum Master experience including offshore teams. • Certified Scrum Master. • Experience working with Rally Software. • Successful transfer of waterfall development practice to Agile. • Good communication, interpersonal, and team building skills. • Extensive use of analytical and problem-solving skills with everyday tasks and responsibilities. • Proven track record in establishing collaborative and productive development teams. • Ability to work under tight deadlines while coordinating several projects at a time and responding to changing business and technical conditions. • Designed and developed various mission critical applications. • Programming in C, C++ for Linux, Oracle database, Oracle stored procedures, Oracle Forms and Reports, Pl/Sql, Linux Shell Scripting, IVR applications using Dialogic telephony boards.

Experience

1. Senior Director of Product Development

   Spok

   Mar 2019 — Present · Eden Prairie, MN

   Responsible for team of Developers and QA resources across various locations for mission critical contact center applications.

Education

• Southwest Minnesota State University

  Bachelor of Applied Science (BASc)