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Erika Namnath
Senior Vice President, Client Partnerships @ProSearch
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WORK HISTORY
Senior Vice President, Client Partnerships @ProSearch
Erika leads Client Partnerships, ProSearch’s strategic account function, bringing together Sales, Service Delivery, and Leadership to architect and execute account strategies for our clients. She and her team build long‑term, trust‑based relationships, align every engagement to measurable client outcomes, and translate insight into innovation that advances our clients’ missions. Her responsibilities include:• Strategic account leadership: Serve as executive sponsor to key clients and set the account vision and plan, from initial relationship building through onboarding, renewal, and expansion, anchored in client goals, KPIs, and ROI.• Cross‑functional orchestration: Align Sales, Client Partnerships, Service Delivery, and Leadership around clear deliverables and accountability, proactively surfacing risks and ensuring a seamless client journey.• Growth & value creation: Co‑lead solution design, proposals/RFPs, and QBRs; quantify value with financial and ROI analyses; and drive renewals, expansions, and net‑new wins through consultative recommendations.• Client experience & storytelling: Connect strategic insights to measurable outcomes and lead business reviews that highlight results, ROI, and next‑phase opportunities.• Team enablement: Develop and mentor a high‑performing, client‑facing organization; raise the bar on presentations, training, and best practices that scale impact.• Innovation loop: Turn client feedback into input for solution design and product evolution; maintain living strategic roadmaps that adapt to changing priorities; support thought leadership and client community programs.
EDUCATION
UC San Diego
BA, MA, Linguistics
SKILLS
ABOUT ERIKA NAMNATH
With over two decades of experience in the eDiscovery and Information Governance industry, I am passionate about solving complex business challenges for corporations and law firms. My mission is to deliver innovative solutions and services that drive efficiency, compliance, excellence, and strategic growth.As an accomplished program director, I specialize in eDiscovery, Investigations, and Information Governance. I have a proven track record of building and growing high-performing teams, and I thrive on collaborating with cross-functional groups to achieve both internal and external goals. Throughout my career, I have successfully led solution and service delivery for numerous high-stakes projects.
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