Eric Windless
Deskside IT Support @GE Aerospace
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WORK HISTORY
Deskside IT Support @GE Aerospace
Batesville, MS, US
EDUCATION
Miami Dade College/Generation USA
IT Support Specialist Program Certificate, IT Support Specialist Program
Lab Four Professional Development Center
Microsoft 365 Modern Desktop Administrator Training
Strayer University
Bachelor of Science - BS, Information Systems/ Cyber Security
SKILLS
ABOUT ERIC WINDLESS
Service-oriented IT Support Specialist with extensive knowledge of Apple iOS and Windows operating systems, skilled in setting up, repairing, and configuring computer hardware and software systems. I present myself professionally and friendly, excel at communicating with clients and proactively respond to users’ needs. I have experience providing deskside support, networking, VoIP, and break/fix service solutions in various work environments, including corporate offices, retail, and warehouses. I work seamlessly with all levels of management across diverse organizational and departmental structures. I am committed to ongoing education, hands-on experience, and growth in the IT industry, with proven skills in building customer relationships and solving problems with minimal oversight.
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