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Eric Peterson

Release Train Engineer @Federal Reserve Bank of Richmond

Olathe, KS, US
EMAILS
[email protected]
MOBILE NUMBERS
+17•••••••56

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WORK HISTORY

Jan 2023 — Present

Release Train Engineer @Federal Reserve Bank of Richmond

EDUCATION

1984 — 1990

University of Missouri-Kansas City

BA, Psychology

SKILLS

Business ProcessTeam LeadershipStrategic Problem SolvingVendor ManagementProblem SolvingOperations ManagementTrainingCross-Functional Team LeadershipPmoPmpStrategyLeadershipTelecommunicationsCall CentersResource ManagementIT ManagementProject PlanningAccount ManagementProject Portfolio ManagementChange ManagementBusiness Process ImprovementForecastingMs ProjectProject ManagementProduct ManagementItilManagementTeam BuildingSales OperationsCustomer ServiceProgram ManagementProcess Improvement

ABOUT ERIC PETERSON

Certified SAFe Release Train Engineer, Advanced Scrum Master and PMP certified manager of projects and programs with proven record of solving problems, developing / improving business processes and managing change. Innovative problem solver who specializes in bridging the gap between technical theory and operational reality. Adept at managing both local and virtual teams, across organizations and functions, to achieve shared goals.Specialties: Agile, SAFe Scaled Agile, Product Management, Project Management, PMP, Program Management, PMO, Change Management, CAP, Process Design, Process Improvement, Strategic Problem Solving, Sales Operations, Customer Service Operations, IT Account Management, Training, User Acceptance, Cross Functional Team Building, Managing Virtual Teams

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