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Eric Jones

Sales Operations Program Manager @Microsoft

Raleigh-Durham-Chapel Hill, NC, US
MOBILE NUMBERS
+13•••••••90

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WORK HISTORY

Apr 2024 — Present

Sales Operations Program Manager @Microsoft

Raleigh, NC, US

Strategic partner and advocate for driving excellence in sales operations within Microsoft\'s US State and Local Government Operating Unit. Dedicated to optimizing processes and enabling field stakeholders to achieve their goals.• Collaborate closely with leadership and cross-functional teams to drive core sales operations functions such as Quota Distribution, Revenue Excellence, and Territory Modeling, ensuring alignment with business objectives.• Act as a trusted advisor, providing data-driven insights for informed decision-making and driving adoption of standardized reporting tools like MSX Insights.• Lead initiatives to influence sales transformation and foster a culture of collaboration and inclusion, contributing to continuous improvement efforts and streamlining workflows.

EDUCATION

N/A

Southern New Hampshire University

Bachelor of Science (BS)

SKILLS

Operations ManagementLeadershipManagementTeam BuildingMicrosoft ExcelCustomer ServiceInventory ManagementProcess ImprovementCall CentersSalesAccounts ReceivableVendor ManagementKey Account ManagementFinancial ReportingLeadership DevelopmentStrategic PlanningLogisticsCustomer SatisfactionAccount Management

ABOUT ERIC JONES

Highly accomplished and influential operations executive with a distinguished career…

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