Eric Jones
Sales Operations Leader
- Role
- Sales Operations Program Manager at Microsoft
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Eric Jones
Highly accomplished and influential operations executive with a distinguished career…
Experience
Sales Operations Program Manager
Apr 2024 — Present · Raleigh, NC, US
Strategic partner and advocate for driving excellence in sales operations within Microsoft\'s US State and Local Government Operating Unit. Dedicated to optimizing processes and enabling field stakeholders to achieve their goals.• Collaborate closely with leadership and cross-functional teams to drive core sales operations functions such as Quota Distribution, Revenue Excellence, and Territory Modeling, ensuring alignment with business objectives.• Act as a trusted advisor, providing data-driven insights for informed decision-making and driving adoption of standardized reporting tools like MSX Insights.• Lead initiatives to influence sales transformation and foster a culture of collaboration and inclusion, contributing to continuous improvement efforts and streamlining workflows.
Education
Southern New Hampshire University
Bachelor of Science (BS)
Skills
- Operations Management
- Leadership
- Management
- Team Building
- Microsoft Excel
- Customer Service
- Inventory Management
- Process Improvement
- Call Centers
- Sales
- Accounts Receivable
- Vendor Management
- Key Account Management
- Financial Reporting
- Leadership Development
- Strategic Planning
- Logistics
- Customer Satisfaction
- Account Management
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