Emily Yancey

Director of Santander Us Process Center of Excellence @Santander Us

Birmingham, AL, US
MOBILE NUMBERS
+12•••••••43

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WORK HISTORY

May 2025 — Present

Director of Santander Us Process Center of Excellence @Santander Us

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Boston, MA, US

Leading the Santander US Process Center of Excellence in reinventing processes through radical simplification and automation to provide a best-in-class customer experience while drastically reducing cost to serve to drive profitability.

EDUCATION

1999 — 2002

Mississippi State University

B.A. (summa cum laude), English Literature

2003 — 2006

The University of Alabama School of Law

J.D., Law

SKILLS

Credit AnalysisForeclosuresBusiness TransactionsCommercial LitigationLitigationCorporate LawBanking LawMortgage ServicingProperty LawCommercial BankingCommercial LendingCreditBankruptcyCross-Border TransactionsCreditors' RightsConsumer LawConsumer LendingChapter 11

ABOUT EMILY YANCEY

Experienced Risk Officer with demonstrated experience in the banking industry. Skilled coordination of risk management across multiple retail product lines and leading collaboration with business and control partners. Strong legal background with a J.D. from The University of Alabama School of Law.

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