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Emily Terpening
Customer Experience Lead @Gusto
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WORK HISTORY
Customer Experience Lead @Gusto
Denver, CO, US
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than businesses nationwide.To learn more about life at Gusto, visit gusto.com/careers. We’re hiring in San Francisco, Denver, and New York.
EDUCATION
University of Wyoming
Bachelor's degree, Criminal Justice and Corrections
SKILLS
ABOUT EMILY TERPENING
As a self-motivated and detail-oriented leader with a background in HR and people management, I have a history of success driving employee engagement and developing talent into future leaders. My approach to building strong teams is grounded in clear communication, feedback orientation, and data-driven decision-making. I am skilled in leading through growth, change, and crises, and have a track record of doing so with a clear strategic vision, while also prioritizing training, accountability, and coaching.
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