Elizabeth Astorga Schmeichel
Key Account Manager at Ses - Latam Media Ou Sports & Events @SES Satellites
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WORK HISTORY
Key Account Manager at Ses - Latam Media Ou Sports & Events @SES Satellites
Miami, FL, US
Delivered account growth by applying a consultative sales approach, driving upselling and and managing budgets to optimize results.• Leveraged consulting experience to design and implement effective partner programs, improvingcustomer satisfaction score by 25% in 2020.• Streamlined CRM processes through SFDC Lightning, resulting in improved collaboration across salesteams and a more cohesive approach to customer engagement.• Responsible for the customer onboarding process, from lead gathering to contract execution,improving and streamlining the process.• Championed a customer-centric strategy, enhancing internal processes and driving driving a 30% increase in revenue from assigned accounts within 12 months through targeted engagement.
EDUCATION
Instituto de Empresa
Master's degree
Universidad Complutense de Madrid
Bachelor's degree
ABOUT ELIZABETH ASTORGA SCHMEICHEL
Sales and Account Management professional skilled in account growth, client retention…
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