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Dushyant Rana
Assistant Front Office Manager @Holiday Inn Express
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WORK HISTORY
Assistant Front Office Manager @Holiday Inn Express
Gurugram, IN
Assisting in managing front office operations, ensuring smooth check-in/check-out experiencesSupervised and trained front desk team to deliver exceptional guest serviceHandled guest feedback, complaints, and escalations with a service recovery approachMonitored room inventory, rates, and occupancy to maximize revenue opportunitiesEnsured compliance with brand standards, SOPs, and audit requirementsCoordinated with housekeeping and other departments for seamless operations
EDUCATION
The Heritage School, Dehradun
High School, All Subjects
Indira Gandhi National Open University
Bachelor of Science (BSc), Tourism and Travel Services Management
Children's Academy, Dehradun
National Institute Of Open Schooling, Physics,Chemistry and Mathematics
Indira Gandhi National Open University
Bachelor of Science - BS, Tourism
NCHMCT (National Council of Hotel Management and Catering Technology)
BSC Hospitality And Hotel Administration, Hospitality Administration/Management
SKILLS
ABOUT DUSHYANT RANA
Giving my level best towards my work.Attentive towards my work.People like my nature as I work in a friendly and polite manner.Objectives :Seeking a challenging carrier by giving all my skills to my profession and awaiting for a initiative role.
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