Divya Verma
Account Director at Insider | Ex-LinkedIn & Adobe | Turning problems into opportunities
- Role
- Account Director at Insider One
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Divya Verma
I am a Senior Relationship Manager at LinkedIn, where I leverage my expertise in strategy and consulting to drive customer onboarding, renewal, and business expansion. With over 7 years of experience in managing business operations, leading account planning, and improving customer retention, I have consistently overachieved my upsell target quarter on quarter. Previously, I was a Key Account Manager at Adobe, where I managed business of $5M with an upsell target of $1M in the North America territory. I increased the appointment rate by 53% and the average deal size by 42.8%, collaborated with major reseller partners, and piloted deployment and renewal projects in the UK. I also have experience as a Customer Success Manager at Betaout (now BlueCore), where I accelerated product adoption of Marketing Automation Platform by leading multichannel campaigns. I hold a Bachelor of Technology degree in Electrical Engineering Technologies from National Institute of Technology, Kurukshetra. My core competencies include Customer Success, Customer Relationship Management (CRM), and Business Management. I am passionate about helping customers achieve their goals and grow their businesses with innovative and effective solutions.
Experience
Account Director
Sep 2023 — Present · IN
Education
Delhi Public School - Panipat Refinery
Science, A+
1999 — 2012
National Institute of Technology, Kurukshetra, Haryana
Bachelor of Technology (BTech), Electrical Engineering Technologies/Technicians, 8.5
2012 — 2016
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