Dharmendra Ray

About Dharmendra Ray

I am a results-driven professional with over 14+ years of experience in International Sales, North America Business Development, and Supply Chain Management within the castings and industrial manufacturing sector. Currently working as an AGM, I drive business growth across the USA, Canada, and Mexico markets by managing key global accounts, developing new business opportunities, and strengthening long-term customer relationships. My experience spans handling RFQs, pricing strategies (including LME-based pricing), and aligning commercial objectives with operational capabilities. I bring strong expertise in end-to-end supply chain coordination—covering demand forecasting, S & OP, inventory optimization, and order fulfillment—ensuring high service levels and consistent on-time delivery. I work closely with cross-functional teams across production, logistics, quality, finance, and import-export to deliver seamless execution for both domestic and international customers. A key part of my role involves participating in international exhibitions, driving lead generation, and building a strong RFQ pipeline to support sustainable business growth. I also focus on financial discipline by tracking sales performance against AOP and ensuring timely payment collections to maintain healthy cash flow. Throughout my career, I have successfully improved delivery performance, optimized supply chain efficiency, and significantly increased share of business with key customers. Core Competencies: • Business Development • International Sales & Key Account Management • RFQ, Pricing & Commercial Negotiations • S & OP, Demand Forecasting & Supply Planning • Lead Generation & Market Expansion • Inventory Optimization & Logistics Coordination • Customer Relationship Management (CRM) • Revenue Growth & Cash Flow Management I am passionate about driving business growth, building strategic partnerships, and delivering operational excellence in global markets.

Experience

1. Agm-international Sales, Business Development, Key Account Management, s & Op, Demand Forecasting, Crm

   Crescent Foundry

   Aug 2025 — Present · Kolkata, IN

   I am a results-driven professional with 14+ years of experience in International Sales, Business Development, and Key Account Management, with a strong focus on the North America market.I specialize in Key Account Management, demand forecasting, supply planning, and pricing strategies aligned with global market trends (including LME-based pricing). I have successfully managed and grown relationships with major global customers across the USA, Canada, Mexico, and the Middle East.In my current role, I am responsible for driving business growth, managing RFQs, improving order flow, and ensuring on-time delivery through strong cross-functional coordination with production, logistics, and quality teams.Key strengths:• North America Business Development• Key Account Management (KAM)• S & OP and Demand Forecasting• Pricing & Cost Optimization• Customer Relationship Management (CRM)• Inventory & Supply PlanningI am passionate about building long-term customer partnerships, improving operational efficiency, and driving sustainable revenue growth.

Education

• MEENAKSHI ACADEMY OF HIGHER EDUCATION AND RESEARCH

  Bachelor of Engineering (B.E.), Mechanical Engineering

  2008 — 2012

• Meenakshri Academy of Higher Education and Research, Chennai

  BE - Bachelor of Engineering, Mechanical Engineering