Dennis M. Chesney
Key Account Manager @Shell
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WORK HISTORY
Key Account Manager @Shell
Key account Manager - Walmart/Big Brands Tire Oversee the operations as it related to the Auto-care centers within Walmart, and Big Brands Tire located nationwide. Focus on training proper procedures, selling techniques and identifying needs at locations which would drive additional sales for both the customer and Shell.• Focus service advisors on site, on selling proper products to customers based on needs assessment.• Coaching technicians and service personnel on how to educate customer regarding their service needs.• Facilitate and participate in group training in Bentonville for Walmart Academy store trainers.• Execute national promotions rollout and training at store level.• Inspect locations for compliance with Walmart programs, pricing and directives.• Assist locations with ordering issues, inventory accuracy and oil related small equipment orders.• Assist other divisions of the Fast Fit Sector with onboarding of new customers
EDUCATION
American InterContinental University
Bachelors, Business Management
American InterContinental University
Masters, Management
ABOUT DENNIS M. CHESNEY
Forward-thinking Senior leader and Operations Manager who excels at streamlining processes and operations to increase productivity. Results-focused with the ability to transform high-potential staff into outstanding leaders. Adept at building positive, cohesive relationships with teams and senior leaders, providing mentoring and coaching while enforcing and managing employee compliance and regulatory protocol. Seasoned expert in supervising and overseeing multiple locations and territories simultaneously while creating unique ways to generate and increase revenue and boost customer service satisfaction.
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