Deann Kaiser
Driven, Results focused Functional Analyst and Training Manager
- Role
- IT Service Desk Support Specialist at Silver Cross Hospital
- Location
- Aurora, IL, US
- LinkedIn followers
- 500 followers
About Deann Kaiser
d••••••••@gmail.comWho am I?Management professional with 15+ years of education industry experience is open to new roles.I am an award winning individual who has demonstrated success in leadership among project team members.What I do? Besides training, I have been involved in leading project groups though Lean Kaizen events, documented new training procedures, led initiatives through six sigma lean processes.My expertiseTraining and DevelopmentStrategic PlanningOperational FlowsProject ManagementHuman Resource ManagementRecruitingCounselingBusiness AnalysisQuality AssuranceProcess ImprovementsPolicy/Process DevelopmentCustomer Relationship ManagementChange Management
Experience
IT Service Desk Support Specialist
Dec 2022 — Present · New Lenox, IL, US
Education
Keller Graduate School of Management of DeVry University
Masters of Human Resource Management (MHRM)
1996 — 2001
Lasell University
B.S. in Business Administration, Human Resource Management
1989 — 1993
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