David Burger

Small Business Account Manager @ADT

Spokane, WA, US

Proven success in selling security and smart automation systems, including surveillance, access control, energy management, and intrusion detection. Skilled in managing a large book of business, providing top-tier service, and ensuring long-term client retention through proactive support and personalized solutions. Expert at evaluating security risks and recommending customized solutions to protect assets, employees, and operations while enhancing efficiency with automation. Strong ability to prospect, engage, and retain small business clients through cold calling, networking, and referrals. Expertise in demonstrating and selling ADT’s smart automation features, including remote access, AI-driven monitoring, and energy-saving solutions. Proficient in Salesforce for tracking leads, managing customer interactions, monitoring sales performance, and optimizing follow-ups to increase retention and revenue growth. Educating business clients on security benefits, operational efficiencies, and ROI to drive informed purchasing decisions. Consistently exceeded quota expectations by 120% every year, earning recognition for outstanding sales performance. Strong closer with a consultative approach, skilled in handling objections and structuring competitive offers. In-depth understanding of security regulations, automation trends, and compliance requirements to help businesses stay protected and competitive. Experienced in mentoring new sales representatives and working closely with installation teams to ensure seamless service delivery.