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Start for FreeDaryna Shapkina
End User Services Manager @Greater Wellington
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WORK HISTORY
End User Services Manager @Greater Wellington
Wellington, NZ
EDUCATION
Gymnasium №28
High School, Economics
Massey University - Te Kunenga ki Pūrehuroa
Executive MBA
Zaporizhzhya National University
Master of Philology with Honours, English Language and Literature
ABOUT DARYNA SHAPKINA
I’m a passionate, empathetic leader and problem-solver with over 16 years of experience across commercial and government sectors. My journey has taken me from building award-winning products to leading high-performing teams, streamlining operations, and driving customer-focused strategies. I thrive on tackling complex challenges, breaking them into manageable chunks, and delivering outcomes that make a tangible difference.Currently, I lead End User Services at Greater Wellington Regional Council, where I’ve built a team I’m incredibly proud of, driving innovation and improving service delivery to support our organisation. I’m passionate about creating environments where people feel empowered, inspired, and valued—because that’s when the best work happens.What drives me is a deep desire to create impact, whether it’s enhancing organisational processes, empowering others to grow, or delivering solutions that improve lives. I’m particularly drawn to roles that align with my values of integrity, collaboration, and meaningful change—roles where I can use my strategic leadership skills to make a positive difference in organisations, communities, and the planet.
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