Darrin Gross
Principal Operator @Crust Simply Italian Restaurant & Catering
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WORK HISTORY
Principal Operator @Crust Simply Italian Restaurant & Catering
Leading multi-location operations for Crust Simply Italian across Arizona, overseeing financial performance, labor optimization, and organizational growth.Spearheaded the successful transition to MarginEdge and Toast POS for inventory control and cost management across all unitsDesigned and implemented a performance-based bonus structure tied to controllable net profit and execution metricsEstablished scalable leadership training programs, aligning frontline execution with brand standards and EOS (Entrepreneurial Operating System) principlesPartnered in strategic planning, P&L oversight, and operational restructuring to improve long-term profitability and team accountabilityActive in site expansion, quality assurance systems, and vendor/commissary cost efficienciesThis role builds on over 30 years of hospitality leadership, combining strategic systems thinking with hands-on operational execution.
EDUCATION
Fullerton College
Business Administration, Management and Operations
SKILLS
ABOUT DARRIN GROSS
I’m a senior operations leader with 30+ years of experience building, leading, and…
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