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Dan Gonos
Business Manager @R1 RCM
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WORK HISTORY
Business Manager @R1 RCM
Management of Technical Operations for a multi location (Southfield MI, Kalamazoo MI, Chicago IL) Genesis Call Center (150 seats), Verint Recording System conducting Collections and Customer Relations activities
EDUCATION
Duquesne University
Master's Degree, Political Science and Government
Washington & Jefferson College
Bachelor of Arts, Political Science and Government
Washington & Jefferson College
Bachelor of Arts (B.A.), Political Science and Psychology
Sacred Heart Major Seminary
Master of Arts
Sacred Heart Major Seminary
M. A., Pastoral Sciences
SKILLS
ABOUT DAN GONOS
A seasoned telecommunications management professional with recognized credentials in the areas of Engineering, Operations, Product Development and Regulatory Affairs working with Incumbent and Competitive Local Exchange Carriers, End Users and Consulting Organizations. Key strengths include:Project ManagementApplication Development P&L Experience Relational Databases Quality Control Architecture DesignTechnology Development Contract Negotiation Technical WritingRegulatory Compliance / Advocacy Cost Analysis Staff Management
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