Courtney M.
IT Project Manager @Mrc Global
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WORK HISTORY
IT Project Manager @Mrc Global
Houston, TX, US
Spearhead multiple enterprise-level IT projects, including Oracle ERP reporting solutions, handheld scanner modernization, and AI-powered utility bill automation, to enhance operational efficiency and data-driven decision-making across global branches.• Lead the implementation of an AI-driven ESG Utility Bill Payment system, automating invoice processing and Power BI reporting for U.S. and international locations, reducing manual workload for branch managers.• Oversee the transition of engineering document management from ProArc to Limber, ensuring seamless data migration and system integration for improved document control and collaboration.• Drive the upgrade of Microsoft Intune, collaborating with subject matter experts to enhance endpoint management and security across company devices.• Manage the modernization of handheld warehouse scanners by optimizing applications, refining user interfaces, and improving usability for warehouse personnel.• Facilitate cross-functional collaboration by engaging developers, engineers, and architects in working sessions to ensure successful project execution.• Provide weekly project status updates to the IT Manager, detailing accomplishments, next steps, and strategic goals
EDUCATION
Georgia State University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Embry-Riddle Aeronautical University
Master of Science - MS, Management, Specializations: Project Management and Human Resources Management
ABOUT COURTNEY M.
Strategic analyst and project manager, well-versed in organizational transformation, process improvement, employee management, and strategic communications. Adept at conducting gap analyses, as well as utilizing Agile methodologies for process improvement purposes, which result in optimized productivity and significant organizational changes. Demonstrated ability to expertly collaborate across functions to manage projects and business operations. Aptitude for conducting gap analyses, driving speed to market initiatives, curating high-value sales initiatives, and maintaining consistent return on investment (ROI) across value streams. Highly skilled at leading and coaching junior-level personnel, as well as project team members.
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