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Clint Crockett
Contract Renewal Representative @UKG
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WORK HISTORY
Contract Renewal Representative @UKG
Denver, CO, US
Manage and negotiate all existing renewal contracts for assigned territory of customer accounts.• Achieve established dollar and unit retention targets (by customer and by product).• Probing for additional sales opportunities on all customer calls.• Utilize a renewal approach and contract structure built to encompass long-term needs and incorporate anticipated changes in organization strategy.• Identify opportunities to improve usage/adoption.• Coordinate internal resources across departments to ensure your customers\' success, presenting the best customer experience possible, and solidifying future growth of your accounts.• Maintain renewals pipeline and activity records in corporate CRM (Salesforce.com).• Work with the receivables team to ensure a high-resolution rate of auto-renewed contracts.• Develop a thorough understanding of the territory\'s industry and unique business goals and needs.
EDUCATION
Colorado State University
Bachelor of Science - BS
SKILLS
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