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Claudio Andrade
Director of Strategic Accounts @Sodexo
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WORK HISTORY
Director of Strategic Accounts @Sodexo
São Paulo, BR
At Sodexo, I lead the Global and Regional Strategic Accounts, managing a portfolio of highly complex strategic clients. I am responsible for the governance, delivery, and performance of integrated services, including large-scale Food Services, Facilities Management, Hard & Soft Operations, Infrastructure Project Management, and Workplace Experience.My role is driven by operational excellence, client satisfaction, and consistent contractual savings, achieved through operational optimization, strategic negotiations, and the implementation of technical and operational innovations. I maintain a strong focus on profitability, sustainable business growth, and long-term value creation for both the company and its clients.
EDUCATION
FEI - Faculdade de Engenharia Industrial
Production Engineering
ABOUT CLAUDIO ANDRADE
Senior executive with a strong background in multinational organizations across Facilities Management, Property & Real Estate, and Food Services, leading complex, multi-sector portfolios that include corporate and commercial real estate, telecommunications, financial institutions, shopping centers, and critical industrial environments (Food, Life Sciences, and Healthcare).Extensive experience in executive leadership and strategic account management, multidisciplinary and geographically dispersed teams across Brazil and Latin America. Proven ability to lead Operations, Finance, Sourcing, EHS,contracts, and Human Resources, ensuring strong integration between operations and support functions, with a consistent focus on performance, operational efficiency, profitability, and sustainable results.Recognized expertise in budget planning, financial governance, and contract management, operating under international commercial models such as GMP and Glide Path cost-reduction strategies, with full P&L ownership.Proven track record in client and stakeholder management at all organizational levels, including leadership through transformations, mergers, corporate integrations, delivering stability and value in complex business environments.End-to-end responsibility for operations delivered by both in-house teams and specialized service providers at Soft & Hard Services, including Food Services; cleaning and landscaping; physical security and CCTV, EHS, fire protection systems; parking; pest control; waste management; transportation and fleet management; telecommunications; building and industrial maintenance; electrical systems (NR-10); HVAC (PMOC); utilities; energy management; and specialized assets such as generators, chillers, UPS and BMS. All services are executed with strict regulatory compliance, robust technical planning and continuous improvement.Strong leadership in sustainability and ESG initiatives, developing waste reduction and zero-landfill programs, including industrial environments, through recycling, composting, product decharacterization, and energy recovery, delivering cost savings and measurable environmental impact.Consistent leadership in EHS as a strategic pillar, driving prevention, KPI governance, audits, and operational roadmaps, and promoting the dissemination of technical excellence across portfolios.Extensive experience in the startup and operation of complex facilities, Green Buildings, building systems engineering, infrastructure diagnostics, pre-operational consulting, and identification of new business opportunities.
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