Claudia Ferens Endres
Shipping and Receiving Specialist @DTE Energy
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WORK HISTORY
Shipping and Receiving Specialist @DTE Energy
Detroit, MI, US
Ship and receive end user IT equipment, maintain asset database Received over 400 computer equipment returns, reissuing devices and enabling the salvaging of old devices to protect DTE data Interact with vendor Shipped out over 600 requests for equipment Give direction to an employee Reissued over 140 used monitors, saving DTE nearly $30K Received over 400 thank you emails in 2022 Receipted deliveries
EDUCATION
Wayne State University
Bachelor of Science (BS), Computer Science
Michigan State University
Bachelor of Science (BS), Education
ABOUT CLAUDIA FERENS ENDRES
Computer Science & Education Bachelor Degrees 13 Years of Experience Level I, II and Support Troubleshooting Database Development Software Deployments User Migrations Group Management & Standardization Router Installation Excellent Problem-Solving Skills Detail-Oriented Ability to anticipate needs and recognize warning signals Strong Communicator with Excellent Interpersonal & Organizational Skills Comfortable with people at all levels AREAS OF EXPERTISE ITIL Certified Microsoft Office Microsoft Project Process Improvement Project Management Team Leadership Motivated Passionate Dedicated
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