Cindy Coan

About Cindy Coan

I am often known as the “fixer” – taking failing projects or efforts and getting them moving and back on track.With an extensive background in customer service, I have worked as a director of product development, a services deliver senior manager, a portfolio, program and project manager in both large and small organizations. I’ve seen how easy it can be to get something done in a smaller, flat organization and I understand the need for structure and standards in larger organizations.Over 25 years of technical management experience, defining, building, and supporting high-value technology solutions and products. Successfully motivating and empowering results-oriented teams, with experience directing individuals at all levels.• Mature Leadership Skills• Servant Leadership• Agile/Scrum Leadership • Process Improvement• Experienced Stakeholder Management• Client Relationship Management• Strong Problem-Solving Skills• Voice of the Customer • Team Coaching & Mentoring

Experience

1. Senior Director of Professional Services

   GlideFast Consulting

   Feb 2026 — Present

Education

• Mt. San Antonio College,

  Business, Marketing

  1987 — 1990

Skills

• Disaster Recovery
• Management
• Integration
• Testing
• New Business Development
• Process Improvement
• Vendor Management
• Professional Services
• Product Development
• Wireless
• Leadership
• Project Planning
• Networking
• Strategic Planning
• IT Strategy
• Coaching
• Project Management
• IT Service Management
• Crm
• Itil
• Data Center
• Recruiting
• Pre-Sales
• Cloud Computing
• Consulting
• Saas
• Security
• Enterprise Software
• Enterprise Architecture
• Virtualization
• Mergers & Acquisitions