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Cindy Dantec
Crm Manager, Germany @TORY BURCH
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WORK HISTORY
Crm Manager, Germany @TORY BURCH
MC
Defining CRM/clienteling strategy and priorities for the German market Training store teams regarding CRM and customer journey with strong focus on clienteling Monitoring CRM KPIs: customer retention/churn rate, frequency, NPS, data capture.Building durable relationships with VIPs through events, gifting & store activities
EDUCATION
Institut national des langues et civilisations orientales (Inalco)
Bachelor, Japanese language and civilization
関西大学 (Kansai University, Osaka, Japan)
Academic exchange, Japanese business culture
INSEEC Business School
Master 1, Strategic Marketing
INSEEC Business School
Master 2, Luxury Brand Management
Université Paris-Sorbonne
Bachelor, Classics
ABOUT CINDY DANTEC
Thanks to my international background and passion for customer experience, I am thrilled to work for inspiring luxury companies which consider customer-centricity as one of their main focuses.Adaptable, analytical and team player, I am committed to make ambitious projects successful and I would be glad to exchange views about this sector!
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