Chris Jackson
Senior Director, Commercial Excellence @Sonova Group
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WORK HISTORY
Senior Director, Commercial Excellence @Sonova Group
Lead all elements of Sonova US commercial analytics, sales reporting, KPI establishment/target setting, segmentation, competitive positioning, strategy, customer analytics and own administration and optimization of CRM/commercial excellence tools• Lead the Incentive Compensation program for the 200+ person Sonova US commercial organization including territory alignment, quota development, incentive plan design/strategy and execution• Full commercial responsibility for Sonova’s $35M+ One Source Hearing buying group including strategy, sales management and operational execution• Lead Demand Planning for Sonova North America’s $1.4B wholesale business including product launch and ongoing demand projections for the wholesale product portfolio• Lead and manage a team of 18 Director/Manager/Analyst/Sales positions emphasizing professional development, team performance and engagement
EDUCATION
The University of Iowa Tippie College of Business
Bachelor of Business Administration - BBA
Northern Illinois University
Master of Business Administration - MBA
ABOUT CHRIS JACKSON
Results-driven Commercial Operations Leader with 20 years of experience in the healthcare industry, specializing in commercial strategy/execution/excellence, incentive compensation, demand planning, supply continuity and financial management. Proven track record of leading/developing cross-functional teams, driving operational excellence and implementing innovative solutions to enhance business performance. Adept at managing large-scale projects, resolving operational issues and executing complex integration strategies. Strong financial acumen with extensive experience in budgeting, forecasting and cost reduction.
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