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Chris Baumann
Sr Service Delivery Manager @Lessen
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WORK HISTORY
Sr Service Delivery Manager @Lessen
Chicago, IL, US
Lessen (Previously SMS Assist) is technology organization that supports our clients facility management efforts at scale. Our clients leverage our proprietary software and network of affiliates of all trades to optimize cost and project visibility. As a Senior Service Delivery Manager I ensure overall satisfaction for our clients within my region through escalation management, relationship management, trend analysis, and process optimization.
EDUCATION
University of Iowa
Bachelor of Science (B.S.), Recreation and Sports Management
Dominican University
Master of Business Administration - MBA
ABOUT CHRIS BAUMANN
Sr. Service Delivery Manager
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