Chang-Hung Liao
L10N professional with passion for terminology and taxonomy as well as driving full project cycles by building things from ground zero.
- Role
- Localization Project Manager at Zoetis
- Location
- Monterey, CA, US
- LinkedIn followers
- 500 followers
About Chang-Hung Liao
Work experiences in India, Taiwan and Shanghai. A multicultural person with business acumen and passion for languages. Successful project-oriented professional in HR and IT industry with proven abilities in cross-functional communication and achieving detailed-driven outcomes. A localization professional with a knack for tackling complex issues and projects as well as streamlining processes (and a tech geek!).Please visit my site at https://changhungliao.wixsite.com/locreveal/blog
Experience
Localization Project Manager
Jan 2024 — Present · US
Introduced and championed a centralized terminology management tool (Kalcium Quickterm) that became the single source of truth for multilingual metadata, driving consistency across Marketing, Legal, and Technical content, and improving LLM and MT training quality.* Led cross-functional collaboration with product, engineering, and vendor teams to resolve root-cause quality issues; achieved a 99% resolution rate, reducing escalations and strengthening global stakeholder trust.* Managed and delivered 50+ multilingual projects across Marketing, Legal, and Technical domains by streamlining workflows, implementing stakeholder feedback, and optimizing vendor performance, resulting in 20% faster delivery and measurable cost savings of $10k/year.
Education
National Tsing Hua University
Bachelor's degree, Economics
2014 — 2017
Middlebury Institute of International Studies at Monterey
Master's degree, Translation and Localization Management
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