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Chelsea Jordan
Senior Strategic Account Manager @RITS Center
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WORK HISTORY
Senior Strategic Account Manager @RITS Center
RITS Professional Services offers comprehensive consulting andadvisory services focused on optimizing business operations,technology integration, and strategic development- Drive adoption and retention across enterprise accounts, ensuring measurable client outcomes- Lead customer success strategy for the U.S. market, building scalable frameworks and best practices for sustainable growth- Partner with C-level and VP stakeholders to align delivery with strategic priorities, supporting expansion and long-term partnerships- Deliver executive and quarterly business reviews (QBRs) to demonstrate ROI and strengthen client trust- Act as escalation lead for enterprise accounts, coordinating cross-functional teams to resolve complex challenges and influence product roadmap- Mentor colleagues and contribute to shaping global customer success practices.
ABOUT CHELSEA JORDAN
Senior account management and customer success leader with international experience across the technology sector. I specialize in building executive partnerships, driving retention and growth, and turning complex client needs into scalable strategies. Known for delivering measurable impact through a balance of strategic vision and hands-on execution.
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