Charles Matthews
SVP, Strategy at Alcatel-Lucent Enterprise
- Role
- Advisor at Alcatel-Lucent Enterprise
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Charles Matthews
Business leader with broad senior management experience in technology industry across key functions: Customer Services, Sales, and Product Strategy. Strong cross-cultural skills developed through global leadership roles and expat experience living abroad. Led organizations through change in a variety of business scenarios: acquisition, merger, large restructurings, and divestiture. Industry thought leadership in evolution of sales and services roles in technology companies. Key skill areas:Strategy development and execution: regional market penetration, strategic partnerships, expanding cloud-based revenue streams, acquisition evaluation, pricing, market segmentation for two-tier product, blue ocean approaches.Sales management and leadership: craft GTM strategies, build leadership teams, hire key quota-bearing Sales professionals, pipeline generation and development, revenue forecasting, key account management, SFDC management, process optimization, channel strategy and development.Customer relationship management: reporting and governance based on KPIs, customer problem escalation management, customer success, capex lab creation, talent management for customer and technical skills, outsource services management, and revenue attainment.
Experience
Advisor
Sep 2020 — Present
Education
Harvard University
B.A. Pre-Law
1983 — 1987
UCLA Anderson School of Management
Executive Program
2018
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