Caterina M.
App Systems Analyst Iii @Atlantic Health
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WORK HISTORY
App Systems Analyst Iii @Atlantic Health
Morristown, NJ, US
Providing support, software implementations, upgrades and maintenance as needed for enterprise financial, legal, and real estate applications.• Full life-cycle application support for business operations.• Manage and proactively monitor incidents and service requests for stakeholders.• Proactively drive ISS project(s) scope, analyze and identify key attributes in collaboration with partners.• Project management for PAPR respirator tracking project for hospitals
EDUCATION
Global Knowledge
ITIL v3
Career Track (Fred Pryor)
Business Communications, Technical Skills, Business, Management, Training, Project Management, and Soft Skills
Learning Tree
ITIL v3 Foundation
Desktop-Engineer.com
Computer Software Engineering
Iona University
Master's degree, Computer Science
Global Knowledge
MCSE, Computer Science
SKILLS
ABOUT CATERINA M.
Self motivated informational technology and business professional. Utilize best practices and technology capabilities across business units and passion for innovation. Manage day to day requests, desktops/servers, support applications, software / hardware support, and Sharepoint websites. Cross-functional collaboration with business partners, vendors, and colleagues. Skills include technical support, system administration, project management, and technical training. Strengths include adaptability, dedicated, and self motivated.
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