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Camila Dowling
Digital Technical Specialist @Microsoft
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WORK HISTORY
Digital Technical Specialist @Microsoft
EDUCATION
CCT College Dublin
Bachelor's degree
Estácio
Bachelor’s Degree
SKILLS
ABOUT CAMILA DOWLING
Nationality: Brazilian (Stamp 4 Irish Visa) Bilingual (Portuguese and English) c••••••••@gmail.com 08••••••38 I am a bilingual (Portuguese and English) professional with a B.A in Pedagogy and graduate BSc in IT at CCT College Ireland and overall 13 years of experience customer service, call center environment, reception support and IT academic support. Possessing a solid foundation in a variety of technological systems and platforms with technical and leadership abilities, coupled with adaptability and interpersonal skillsCareer Highlights- Technically experienced (Academic) in Programming: Java and Python; Web Development: HTML, CSS, JS, PHP, Bootstrap, jQuery, and API’s; Databases: MySQL and UML; Cisco routers and switches; OSI model; TCP/IP Protocols: DNS, HTTP, SMTP, FTP, Telnet, ARP, STP, ACLs and others; Mobile and Wireless Technologies; LAN, WAN, VLAN- Experience with Microsoft Operating Systems 7 / 8.1 / 10, Office 365, Skype for business, Backup solutions – Awareness; Anti-Virus applications, Microsoft Applications – Outlook excel PowerPoint etc, Active Directory and Azure Active Directory, Exchange- Achieving extensive knowledge in equipment operation, application prototypes, website maintenance, systems support, and logistical oversight to facilitate organizational success- Successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirementsI relocated to Ireland in 2013 in order to improve my business English and gain international exposure. Since 2015, I have been focusing on my career towards IT, where graduated with an Honours Bachelor Degree, thus I am eager to boost my career in a company that I can add value with my experience and knowledge acquired during college LION™ - LinkedIn Open Networker
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