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Start for FreeBrittney Sinquefield
Cx Strategy and Operations @Zendesk
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WORK HISTORY
Cx Strategy and Operations @Zendesk
Austin, TX, US
EDUCATION
University of Utah - David Eccles School of Business
Bachelor of Science - BS, Honors Finance
SKILLS
ABOUT BRITTNEY SINQUEFIELD
Customer-focused executive with 15+ years leading Strategy, Customer Success, and Professional Services across high-growth SaaS. I’ve scaled post-sales orgs by 200%, launched offerings generating $10M+ in new ARR, and driven 1.2%+ churn reduction through digital CS and lifecycle automation.I specialize in aligning go-to-market strategy with customer journey execution—owning end-to-end design and delivery of CS, PS, RevOps, and VoC programs. At GitLab, I built the first global CX function; at Atlassian, I led strategy and ops for an 800+ person post-sales org.My leadership is equal parts operational rigor and human-centered growth—building systems, insights, and teams that deliver value and scale. Open to VP and executive roles where customer strategy and enterprise impact intersect.
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