Brandon Thomsen
Sales Concierge @Travel + Leisure Co.
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WORK HISTORY
Sales Concierge @Travel + Leisure Co.
Anaheim, CA, US
Provide stress-free vacation experiences to timeshare owners by recommending top dining, entertainment, and leisure activities.• Offer timeshare ownership or upgrades tailored to vacation preferences, resulting in increased customer satisfaction and retention.
EDUCATION
California State University, Fullerton
Bachelor of Arts - BA, Arts, Entertainment, and Media Management
California State University, Fullerton
Bachelor of Arts - BA, entertainment and Hospitality Management
ABOUT BRANDON THOMSEN
With a major in Entertainment and Hospitality Management from California State University, Fullerton, my leadership at Vans encapsulated the fusion of retail excellence and an enriching customer journey. Our achievements, including Store of the Month in FY25’ and positive KPI growth in challenging conditions, stemmed from a culture-centric strategy and meticulous attention to detail.By cultivating talent and mentoring roles from ASM to SM, we celebrated promotions within our team, underscoring my commitment to professional development and empowerment. Communication and direct-to-consumer strategies have been the cornerstones of my approach, ensuring every interaction resonates with our brand\'s storied heritage and our customers\' evolving expectations.
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