Brandon Cheng
International Business Graduate | Aspiring Product & Business Analyst | Data & Strategy Enthusiast
- Role
- Global Payroll Support Specialist at Rippling
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Brandon Cheng
I’m a recent UC San Diego graduate with a B.A. in International Business and experience…
Experience
Global Payroll Support Specialist
Jan 2026 — Present · US
Serve as the subject matter expert for Global Payroll and HR solutions across assigned regions.• Develop documentation, knowledge base content, and FAQs to support customers and internal teams.• Analyze customer support trends to identify product issues, improve support processes, and enhance user experience.• Collaborate with Product Managers to provide insights on customer feedback, support volume, and regional compliance needs.• Act as an escalation point for complex payroll cases and resolve high-impact customer issues.
Education
Cypress College
Associate of Arts - AA
2021 — 2023
University of California, San Diego - Rady School of Management
Bachelor of Arts - BA
2023 — 2025
Cerritos High School
High School Diploma
2017 — 2021
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