Bob Doukas

Vice President, Claims Consultant @Lockton

Los Angeles, CA, US

Guide clients through Commercial General Liability and Professional Liability claims processes, including claim reviews, mediation of coverage disputes, and advocacy during negotiations. Provide claim investigation training and strategic risk management advice to prevent future claims. Mentor less experienced associates when appropriate and welcomed. • Help resolve high value claims faster and improved client satisfaction by conducting in-depth claim analysis with clients, insurance carriers, counsel and TPAs on Construction Defect, Professional Liability, and Bodily Injury claims, achieving reduction in claim cycle time.• Secure favorable settlements and reduced client liability and exposure by advocating on behalf of clients during claim disputes and while attending select mediations.• Strengthen client risk management practices and reduced claim frequency through deliverance of customized claim investigation trainings on targeted topics. Emphasized risk shifting devices. • Recommend course of action after conducting policy coverage review and applying analysis based on claim facts.

The Colleges of Law

Juris Doctor

University of California, Los Angeles

Bachelor of Arts (B.A.) Political Science/ Public Law emphasis