Bithin Roy

Client Partner- Energy and Resources - Usa @Tata Consultancy Services

Atlanta, GA, US

I am accountable for both sales and delivery for a portfolio of Energy & Resources customers (Oil & Gas, EPC, Metal, Mining & Construction). I am responsible for driving profitable growth from the account by developing strategic customer relationships and ensuring customer satisfaction through experience certainty.Sales Responsibilities:• Preparing account strategy and pursue opportunities of growth in the account.• Building strong relationships with decision makers and influencers in the customer organization and drive penetration in various functions.• Demonstrating TCS’ unique value proposition and leading proposal development, negotiation and commercial terms for deals.• Supporting the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions. Craving for value added services solutions to the customer in line with TCS’ offerings, showcasing through strategic workshops, innovation centers visits, boot camps and strategy meets.Delivery Responsibilities:• Conducting regular delivery reviews to control budget, deliverable, milestones and operational/financial parameters (like AR/UBR, audit etc).• Enabling the delivery teams in ensuring high customer satisfaction and Becoming a trusted IT advisor to the customer.• Building reference-able customers who can vouch for TCS and also strong case studies.People Management Responsibilities:• Mentoring and developing the next line of leadership in the account team. • Focusing on people development, employee retention strategy and career management.

Tata Management Training Center

TCS Emerging Leadership Training

Nimta High School

School & High School

BIT Mesra Student-Industry Relations Cell

Engineering Diploma, Electronics & Tele-communication Engineering