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Amit Arora
Business Relationship Manager Client Engagement Manager Service Delivery Director @Tata Consultancy Services
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WORK HISTORY
Business Relationship Manager Client Engagement Manager Service Delivery Director @Tata Consultancy Services
Carmel, IN, US
Application Support and Development Program, Data Analytics Program, Cloud Migration Program, Merger & Acquisition, IT ERP and Non-ERP Applications Separation and Cloud Transformation Program, IT Risk & Information Security Program, Computer System Validation/Remediation Program, Operational Excellence Program
EDUCATION
Aligarh Muslim University
Master's Degree
ABOUT AMIT ARORA
Experience Summary - • 20+ years of IT experience in various roles. • Managing relationships and partnering with CxO level roles in defining and transforming growth strategies and roadmap of life sciences customers - Clinical Research Org, Orthopedic Medical Device Mfg. and Pharmaceutical Mfg. • Managing delivery and sales of major IT services including ERP, Enterprise Applications, Cyber Security, Data & Analytics, IT Service Management (ITSM), Testing, Computer system validation etc. • Managing the delivery and sales of 15+ M portfolio have team size 300+.• Managing P&L responsibilities, driving profitability through strategic financial planning and operational efficiencies.• Managing global portfolios across US, Canada, Europe, UK, Mexico, Chile and India. • Managing program/project plan, cost, schedule, scope, change, risk and resources. Running Scrum, Sprint review, planning, Building team for transformation, and application development and maintenance programs. • Leading adoption of Cloud, Agile and DevSecOps (people, process and technologies).Business Areas -• Industrial Manufacturing• Life Sciences and Health Care - Clinical Research Organization, Medical Device & Pharmaceutical Manufacturing, • Retail - Customer relationship Management,• Transportation• Mutual FundAcumen - • IT Application Support and Development Program• Merger & Acquisition IT Separation and Cloud Transformation Program• IT Risk & Information Security Program• Computer System Validation/Remediation Program• Operational Excellence Program Professional Certification - Certified Generative AI Professional, Certified Generative AI in Risk & Compliance, Certified Information Security Manager (CISM), PMP Certified Project Manager, Certified Professional Scrum Master, ASQ Certified Software Quality Engineer, ASQ Certified Six Sigma Green Belt, ITIL Certified, Microsoft Certification (Azure - AZ900, Azure Data - DP900, Azure AI - AI900), AWS Certified Cloud Practitioner
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