Bianca Barrow
Senior Relationship Banker @Bank of America
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WORK HISTORY
Senior Relationship Banker @Bank of America
Atlanta, GA, US
Joining BofA represented a pivot of sorts after Macy’s as I went from retail store management to retail banking. I build relationships and educate new and existing clients on financial tools to help them exceed their goals.I’ve also spearheaded a number of process improvement initiatives which have bolstered our loyalty program performance, reduced compliance risks, developed talents, and exceeded operational excellence.
EDUCATION
The Ohio State University
Bachelor of Applied Science - BASc
ABOUT BIANCA BARROW
As a Senior Relationship Banker at Bank of America, I apply my 5+ years of experience in retail and banking to help clients achieve their financial goals. I build strong and lasting relationships with new and existing customers, and educate them on the best financial tools and solutions for their needs. I also lead and contribute to various process improvement initiatives that enhance our loyalty program performance, reduce compliance risks, and exceed operational excellence standards. My passion for talent development stems from my belief that an organization\'s success is determined by the ability of its people to buy into and execute its business strategy. Throughout my career, I have always put a heavy focus on developing the talent on and around my teams, delivering tailored training and coaching plans that enhance their performance and bolster their career success. I enjoy learning about people and understanding why they do the things they do, as well as collaborating with corporate colleagues to design and facilitate seminars, projects, and plans that improve the employee and customer experience.
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