Zack Rich

Relationship Banker @Bank of America

San Diego, CA, US

Assisted client with all aspects of daily banking needs and educated clients on digital solutions to make their banking more convenient. Engaged in relationship building with clients to assist them achieve their life priorities. Trained colleagues on new technologies took ownership of daily operational tasks essential to the financial center- Provided excellent customer service while assisting with daily operations and implementation of new technologies-Transitioned seamlessly between various aspects of banking to assist and build deep connections with clients-Identified opportunities to expand market share through partnering with experts in small business, lending and investing-Provides customers with transparent and detailed information on products to ensure a seamless customer experience-Oversees financial center operational tasks such as cash management and ordering as well as records management-Strives for operational excellence and risk management by following established processes and guidelines.

Tufts University

Bachelor of Arts (B.A.), Art History, Criticism and Conservation