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Start for FreeBecky Duh
Content Service Account Manager @TransPerfect
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WORK HISTORY
Content Service Account Manager @TransPerfect
York, PA, US
As a Content Service Account Manager at TransPerfect’s Vasont Systems division, I serve as the primary liaison between clients and internal teams, managing software implementation projects, training sessions, and ongoing application support. I focus on strengthening client relationships, overseeing project lifecycles from proposal to delivery, and ensuring service excellence in every interaction.I collaborate cross-functionally with sales and production teams to define project scopes and schedules, respond to client RFPs, lead regular client meetings, and track the progress of initiatives to ensure timely and high-quality outcomes. I also streamline communication around technical support issues, ensuring that client needs are prioritized and resolved efficiently.This role enhances my strengths in project management, client services, and content lifecycle technologies, while deepening my experience in CMS, localization workflows, and enterprise communication strategies.
EDUCATION
Harrisburg Area Community College
Associate of Arts (A.A.)
IDOL courses Academy
September Cohort
Millersville University of Pennsylvania
Bachelor of Arts (B.A.)
ABOUT BECKY DUH
Client-focused Account Manager with 6+ years of experience in customer success…
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