Barb Hoepf

Administrative Support @Michigan Planners

Washington, MI, US

Primary focus on supporting the operational success of the Michigan Planners Health and Welfare Plans and broadly support benefit processes throughout the organization. Provide support by utilizing benefit administration system(s) to ensure enrollment/eligibility/plan elections. In addition to supporting through system administration, also work closely with all stakeholders and resources to identify and implement opportunities to create more efficient and optimized administration processes.Objectives• Maintain overall plan knowledge including benefit levels and administrative details, ensuring compliance with Michigan Planners standards and government regulations related to data privacy and regulatory requirements (HIPAA, ERISA, ACA, COBRA, etc.).• Maintain and enhance standard operating procedures and work plans. • Support requests associated with benefit plans, which includes plan interpretation, drafting of documents, and compiling/analyzing data.• Work with local administrators to address errors and complete audits, while tracking and communicating progress.• Participate in benefit plan projects, which includes subject matter expertise, project management, data collection, and system interfaces.