Amy Rice
Elite Support Sales Manager at BlackLine
- Role
- Elite Support Sales Manager at BlackLine
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Amy Rice
With a broad range of experience across CX, Sales, and Sales Operations, I have a proven…
Experience
Elite Support Sales Manager
Oct 2024 — Present · Austin, TX, US
Promoting and selling premier support tiers. Developing new offers for Support. Go-to-market collaboration with Sales and Operations leadership.
Education
Austin Community College
Data Modeling/Warehousing and Database Administration
The University of Texas at Austin
Bachelor of Journalism, Mass Communication/Media Studies
Skills
- Lead Generation
- Microsoft Sql Server
- Customer Experience Management
- Offshore Management
- Enterprise Software
- Demand Generation
- Databases
- Customer Relationship Management (Crm)
- Customer Engagement
- Sql
- Global Operations
- Program Management
- Customer Service Operations
- Unix
- Compliance Management
- Solution Selling
- Personnel Management
- Saas
- Customer Loyalty
- Agile Methodologies
- Partner Management
- Customer Satisfaction
- Talent Management
- Crm
- Escalations Management
- Software as a Service (Saas)
- Marketing Automation
- Data Warehousing
- Customer Retention
- Business Process Improvement
- Customer Service
- Technical Support
- Business Analysis
- Crisis Communications
- Oracle
- Cloud Computing
- Sales Enablement
- Team Leadership
- Business Partner Support
- Early-Stage Startups
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