Astha Negi

About Astha Negi

Client-focused marketing professional with 7+ years of experience in the expert network industry. At Knowledge Ridge, I specialise in strengthening client relationships through effective communication, cross-selling, and up-selling strategies. My background includes managing key accounts for leading consulting and private equity firms, with a focus on delivering high-value, customised solutions. I am skilled in client engagement, strategic communication, digital marketing, PR, and market research.

Experience

1. Key Account Manager

   Knowledge Ridge

   Jul 2021 — Present

   Managed and grew relationships with top-tier clients, including global management consulting and private equity firms.Led end-to-end project execution by understanding client needs, sourcing relevant subject matter experts, and ensuring timely delivery.Developed and executed cross-selling and up-selling strategies, increasing client engagement and project volume.Acted as a strategic advisor to clients, ensuring high satisfaction and long-term partnerships.Collaborated with internal research and operations teams to maintain quality standards and optimize service delivery.Achieved consistent client retention and revenue growth through proactive communication and solution-oriented service.

Education

• Delhi University

  Bachelor of Commerce - BCom, Business/Commerce, General

• Army Institute of Management, Kolkata

  Master of Business Administration (M.B.A.), Marketing

  2014 — 2016

Skills

• Communication
• Social Media
• Market Research
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Leadership
• Microsoft Powerpoint
• Crisis Management
• Management
• Team Management
• Microsoft Office
• Sales
• Business Development
• Digital Marketing
• Persuasive Speaker
• Customer Service
• Marketing