Apurva Verma

Associate Senior Software Engineer @Global Payments Inc.

Bengaluru, IN

Developed microservices in Java (Spring Boot) to manage payment disputes lifecycle, including case initiation, evidence submission, and resolution workflows. Designed and exposed secure REST APIs for cardholders, merchants, and internal teams to interact with disputes, ensuring proper role-based access and data validation. Implemented business rules for dispute categorization and SLA tracking, reducing manual intervention by 40% and improving case resolution accuracy. Integrated with external payment gateways and networks (e.g, Visa, Mastercard) to fetch transaction metadata and submit chargeback evidence.