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Intern, Data Analytics and Reporting @Global Payments Inc.
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WORK HISTORY
Intern, Data Analytics and Reporting @Global Payments Inc.
Designed interactive dashboards to present operational performance analysis• Interpreted statistical data and business requirements to create ad hoc reports• Analyzed data to produce SLA reports and design workflow for edge business unit• Automated report and distribute process by developing SQL query in Crystal Reports• Built formulas to create calculated fields in Tableau and generate pivot tables with Excel• Troubleshot data issues to keep data integrity and maintain operational reporting process• Developed queries with Crystal and Basic syntax to build templates and standardize reporting
EDUCATION
Hunan Normal University
Bachelor's degree, English Language and Literature, General
The University of Texas at Dallas
MS Information Technology and Management, Specialization: Data Analytics and Business Intelligence
The University of Texas at Dallas
Master's Degree of Accounting, Accounting
SKILLS
ABOUT QIAOQIAO LUO
Intern, Data Analytics and Reporting at Global Payments Inc.
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