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Start for FreeAntonio Mota
Service Delivery Manager @SEK Security Ecosystem Knowledge
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WORK HISTORY
Service Delivery Manager @SEK Security Ecosystem Knowledge
São Paulo, BR
Atuo como ponto focal na gestão de serviços de TI para clientes corporativos, garantindo o cumprimento de SLAs e a estabilidade operacional. Realizo o acompanhamento contínuo dos serviços contratados, assegurando o atendimento das expectativas dos clientes. Mantenho comunicação permanente, clara e objetiva com os clientes, promovendo transparência e confiança. Gerencio o relacionamento com stakeholders, alinhando demandas técnicas às necessidades do negócio. Orquestro equipes internas e fornecedores, garantindo eficiência, qualidade e consistência na entrega dos serviços.
EDUCATION
Estácio
IT
SKILLS
ABOUT ANTONIO MOTA
Technology executive with over 25 years of experience leading IT operations, cybersecurity, and governance initiatives within financial institutions. Most recently served as CTO at Sefer Investimentos, acting as the statutory IT director responsible for cybersecurity and Open Finance compliance with the Central Bank of Brazil. Directed multidisciplinary teams across production, development, cybersecurity, cloud, QA, and automation to ensure high availability, resilience, and operational excellence. Leveraged expertise in software development, budget management, and talent management to align IT strategy with business goals, enhance customer experiences, and ensure regulatory compliance. Passionate about building secure, efficient, and scalable technology environments that support sustainable growth and operational efficiency in the financial sector.
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